It is important to us that you are satisfied with the policy you have signed up for, so we provide you with 30 days to read and familiarise yourself with the terms and conditions of the policy. If, during this 30-day trial period, you are not entirely satisfied with the cover provided, we will refund you every cent that you have paid.
You will have 30 days from date of receipt of your legal or funeral policy to cancel. For a legal policy, the cancellation must be done in writing, for a funeral policy it can be done telephonically or in writing. The policy cancellation procedures are fully explained in the policy document. If you would like to read the policy before joining, you can download the legal policy document here and the funeral policy document here.