Things couldn’t have been worse for Scorpion policyholder Nombulelo* in 2016. First, her father passed away. Then she was retrenched from her permanent job and was forced to get temporary work as a domestic worker. Then she got very sick and had to spend five weeks in hospital. While she was sick, she defaulted on her home loan payments and the bank served her with a summons for payment of R6 000 each month, for six months.
She couldn’t afford it and was unsure where to turn for help. Luckily, she was a Scorpion Legal Protection member and decided to give us a call to see if we could help. Scorpion immediately contacted the bank to stop the sale of her house. We then entered into negotiations with the bank on behalf of Nombulelo, and after many phone calls, we eventually got the bank to agree to reasonable and affordable repayments from Nombulelo – and today, her house still belongs to her!
If you find yourself in financial difficulties, contact your home loan provider to find out if they can assist you in making alternative repayment arrangements. And remember, you can always call Scorpion on 0861 333 333 if you need advice or if we can help you with negotiating a repayment plan.
*Name changed to protect policyholder’s identity.